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Booking Conditions


General

  • Customers may not use Exploitrip’s website, www.exploitrip.com for any purpose that is unlawful or that is otherwise prohibited by these conditions of use.
  • Customers must not: (i) resell the services provided in the Exploit trip website; (ii) use the Exploitrip website to make any speculative, false or fraudulent Booking; or (iii) use the Exploitrip website so as to interfere with others’ use of the Exploitrip website.
  • Exploitrip does not warrant or represent that use of its online booking facility will be uninterrupted or error-free or that any information, data, content, software or other material accessible through the Exploitrip website will be free of bugs, viruses, worms, Trojan horses or other harmful components.
  • Customers represent that they are of sufficient legal age to use this service, and they possess the legal right and ability to create binding obligations for any liability that they may incur as a result of the use of this service.
  • Customers understand that they are financially responsible for all uses of this service by them and those using their login information.
  • Customers will supervise all usage of the booking facility under their name or account.
  • Customers warrant that all information supplied by them and members of their household in using the booking facility are true and accurate.
  • Exploitrip and its licensors retain all rights (including copyright and patent rights) with respect to all software and underlying information and material available through the Exploitrip website.
  • You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences. Exploit trip requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.
  • By offering for sale travel to particular international destinations, Exploitrip does not represent or warrant that travel to such point is advisable or without risk. Exploitrip does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.
  • Exploitrip reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Exploitrip shall have no obligation to take the needs of any User into consideration in connection therewith.
  • Exploitrip reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.
  • No waiver by Exploitrip of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.
  • If any dispute arises between you and Exploitrip during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Delhi. The arbitration proceedings shall be in the English language.
  • These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Delhi, India.
  • Customers must not download or otherwise export or re-export any software or underlying information or material available through the Exploitrip website except with the written permission of Exploitrip and in full compliance with all Indian and other applicable laws and regulations; provided, however that any downloading that occurs in the normal course of using the Exploitrip website in accordance with the published written instructions of Exploitrip shall not be prohibited.
  • The information contained and/or provided in this website is meant solely for information purposes and should not be relied upon for any other use whatsoever.

User’s Material

You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

Exploitrip assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. Exploitrip may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Exploitrip’s policies in any way.

Exploitrip will fully cooperate with any law enforcement authorities or court order requesting or directing Exploitrip to disclose the identity of anyone posting such materials.

Exploitrip Rights

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by Exploitrip, as non–confidential.

You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Exploitrip uses such material.

Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by Exploitrip anywhere in the world, in any medium, forever.

Disclaimer

The material in this site could include technical inaccuracies or typographical errors. Exploitrip may make changes or improvements at any time.

The materials on this site are provided on an “As Is” basis, without warranties of any kind either expressed or implied. Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by Exploitrip, Exploitrip disclaims all warranties of merchantability, relating to the information and description of the hotel , air or any other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. Hotel or any other ratings displayed on this website are intended as only general guidelines, and Exploitrip and their respective suppliers do not guarantee the accuracy. Exploitrip and their respective suppliers make no guarantees about the availability of specific products and services. Exploitrip may make improvements and/or changes on this website at any time.

Trip-On

  • (a)  When you make a booking, you confirm that:-
    • (1)  You have read and have the authority to accept and do accept on behalf of your party the terms of these booking conditions;
    • (2)  You consent to our use of information in accordance with our Privacy Policy; (Policy should be in context and written taking in consideration of all the section)
    • (3)  You are over 18 years of age and where placing an order for services with age restrictions declare that you are of the appropriate age to purchase those services.
  • (b)  If you have any mobility restriction or other disability, health problems or food allergies which may require special treatment or assistance at any time during your holiday, or if you have any special request, you must advise us and ensure that you have mentioned the same while sending the enquiry. (Make sure you provide space where people can mention this) Whilst we will make every effort to accommodate you, we regret that we cannot guarantee to be able to meet any particular special request unless we have specifically confirmed this in writing. Both for your own safety and comfort and for that of other passengers, it is very important that you are in good health and fit to enjoy your holiday. So that we can assess and advise as to the suitability of your chosen arrangements, we reserve the right to ask you for a doctor's certificate or note to confirm this. If, in the light of information provided to us, we reasonably feel unable to properly accommodate the particular needs of the person(s) concerned, we will not confirm your booking. If you do not advise us at the time of booking of any health or mobility problems or if you fail to provide a doctor's certificate or note of your fitness to travel if asked to do so, and we subsequently find out that you are not of suitable fitness or health to partake in your chosen holiday, we reserve the right to cancel your booking and apply cancellation fees. Please note that for certain holiday destinations, the acquisition of a doctor's certificate of your fitness to travel may be compulsory for all passengers. An airline and/or a ship may also refuse passage to any person whose condition does or may, in the sole opinion of the Captain or Master, represent a danger to the safety or comfort of any persons on board.
  • (c)  Please note that we do not have any control over the smoking policies operated by our suppliers and that such policies are subject to change without notice. Please also note that many airlines, coaches, trains, hotels and vessels have no-smoking policies. On the other hand, other vessels, Airlines, trains, hotels and coaches allow smoking although such policies are often restricted and may limit smoking to certain public areas or to outside areas. Smoking in cabins on cruise vessels is usually not permitted as it may represent a safety risk. We regret that we are unable to honor smoking/non-smoking requests where these are at odds with the policies operated by our suppliers.
  • (d)  Please note that all medical facilities on board ships/Flight are the responsibility of the ship/Flight operator and their availability is at the sole discretion of the Master. You will/may be responsible for the payment of any charges for medical treatment and/or drugs provided on board.

Flights

There are paper tickets and/or e-tickets that will be provided to you. Both are valid to travel by the airlines. However certain airlines do not entertain e-tickets. In such cases you will be issued paper tickets. We are only an intermediary party hence cannot be held responsible for any delay or cancellation of flight or change of route – a decision taken by the airline. You will be subject to all terms and conditions as per the airlines.

Hire a Car

The customer shall pay the car rental fare as per the applicable rates and payment schedules mentioned on the website of EXPLOITRIP at the time of booking. The customer shall also pay parking charges, toll-charges, service tax, state tax and any other fee or levy presently payable or imposed hereinafter under applicable law/s for availing the car rental services.

The customer agrees and acknowledge that no refund shall be provided if the cancellation information is received after the reporting time of the cab If cancellation request is received before an hour of the scheduled pickup, convenience charge would be deducted from the amount which has been booked for travel as preauthorization or advance. The cancellation can be done over the phone but not later than an hour of the scheduled pickup all cancellation to be made against the booking ID provided at the time of booking.

The Customer agrees and acknowledges that the use of the services offered by Exploitrip is at the sole risk of the Customer. Exploitrip disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness of the services offered by EXPLOITRIP. The liability of EXPLOITRIP is excluded to the fullest extent permitted by law.

Without prejudice to the above, Exploitrip makes no representation or warranty that:

  • 1.  The service shall meet Customer requirements;
  • 2.  The service shall be uninterrupted, timely, secure, or error-free.

Exploitrip shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of car rental service offered by Exploitrip or due to the failure of Exploitrip to provide services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Exploitrip or any person or any organization involved in the above mentioned systems.

Without prejudice to the above, Exploitrip shall not be liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure on the part of Exploitrip to provide a taxi to the Customer within any stipulated time even if Exploitrip has agreed to provide the taxi, or even if the Customer has apprised Exploitrip of the possibility of any such loss or damage which would result if the taxi is not provided at all or is not provided within the stipulated time to the Customer.

Exploitrip shall be entitled to terminate any booking at any time without giving any reason or prior notice to the Customer.

Exploitrip encourages all its customers to take full responsibility of their luggage/belongings. In case of any loss, from the taxi during the journey, Exploitrip shall endeavor to locate the lost luggage/belongings on a "best-effort" basis but Exploitrip shall not be held responsible for such loss or damage.

If the Customer leaves any luggage/belongings/goods in the taxi or has any complaint in respect of the services or the use of the taxi, the Customer shall make a complaint in writing to Exploitrip within 24 hours from such usage.

EXPLOITRIP may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the User at the time of booking; EXPLOITRIP may also contact the User by voice call, SMS or email in case the User couldn't or hasn't concluded the booking, for any reason what so ever or to know the preference of the User for concluding the booking and also to help the User for the booking. The User hereby unconditionally consents that such communications via SMS and/ or voice call by EXPLOITRIP is (a) upon the request and authorization of the User, (b) 'transactional' and not an 'unsolicited commercial communication' as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The User will indemnify EXPLOITRIP against all types of losses and damages incurred by EXPLOITRIP due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant made by the User against EXPLOITRIP with respect to the intimations mentioned above or on account of any wrong number or email id provided by the User for any reason whatsoever.

The User warrants that the User shall abide by all such additional procedures and guidelines, as modified from time to time, with respect to the use of Exploitrip's services. The User further warrants that the User shall comply with all the applicable laws and regulations regarding the services provided by Exploitrip.

Unless explicitly provided by EXPLOITRIP, any specific service or deliverable, obtaining sufficient insurance coverage shall be the obligation/option of the User and EXPLOITRIP shall not accept any claim/s arising out of such contingencies.

Insurance cover, if any provided as a part of the service/ product by EXPLOITRIP shall be based on the terms and conditions of the insuring company. The User shall contact the insurance company directly for any claim/s or dispute/s which may arise out of such insurance cover. EXPLOITRIP shall not provide any express or implied undertakings for acceptance of the claims by the insurance company.

Where to stay

  • (1)  Contract for accommodation and payment
    The accommodation contract comes into force at the time of the confirmation of the reservation by the hotel. Payment of the confirmed exploitrip.com room rate will be made directly to the hotel. All rights and obligations arising from the ensuing accommodation contract exist directly and exclusively between the booking party and his/her chosen hotel
  • (2)  Cancellations
    All modifications and cancellations should always be made via the exploitrip.com system. To process you need to inform at least 7 days before you travel through mail at director@exploitrip.com. We do not guarantee refund.
  • (3)  Room rates and Prices
    All the rates found in our website are approx. Prices displayed are for your entire stay and are per room and per night and are inclusive of taxes unless otherwise specified.
  • (4)  Hotels categories and information.
    Hotels classification is based on our reviews. Hotel rating provides an indication, without obligation, of the hotel standard, bearing in mind possible self-assessment by the hotels. All hotels information, description and images are based on those supplied by the hotel itself.

 

Start Planning your tailor-made itinerary by contacting one of our specialists online or by phone: +91-11-47524626
Opening Hours: 10 am to 6 pm IST

Call a specialist on +91-11-47524626
Opening Hours: 10 am to 6 pm IST

Madrid The Royal Capital Of Spain

MALAYSIA SINGAPORE PACKAGE

 
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